"A2P stands for "Application-To-Person" messaging. This refers to a program (such as Flash CRM) which is used to send SMS messages. You can learn more HERE.

You can add up to 5 users depending on which Flash CRM plan you subscribe to. However, we recommend keeping the amount of users in your account at a minimum and only to add users when it is necessary in the course of business. Too many users will inevitably cause your account to become overwhelming and messy. If one user does something unexpected, it could affect all of your users.

If adding a user is not absolutely necessary for your course of business, we recommend that you simply tell the additional user to get their own account. You can even have them sign up using your affiliate link and get paid part of their monthly subscription fee!

Find out about our affiliate program: HERE

Using SMS messaging for nurturing campaigns, appointment reminders, and communication with your contacts is a powerful tool to grow and manage your business. As of August 31st, 2023 your business will no longer be able to communicate via SMS without this registration.

The new A2P10DLC registration was set up to protect consumers from scammers and other entities that abuse the telephone system. One of the ways that they are making sure they can catch and eliminate "bad players" is to register, monitor, and if necessary limit how businesses send SMS communications. The number of text messages sent per day is a limit that is imposed per business per account.

Please review the training material for best practices. If you have followed the steps, and registration has still been rejected, please submit a support ticket below.

These fees originate from mobile carriers in order to register and monitor your brand. Our service provider passes this fee on to us, so we are simply passing this fee on to you. This is a new US regulation imposed by phone carriers, and will be required regardless of what CRM or SaaS program you use.

Flash CRM has provided the tools to easily register and is not making any profit from brand or campaign registration fees.

No problem. You still have access to all of the other features of Flash CRM. The phone system is an optional tool inside of Flash CRM that you do not have to use if you don't want to.

In theory, you can add as many numbers as you wish, however, to register multiple numbers with The Campaign Registry, you will be required to have an Employer Identification Number (EIN) and go through Standard Registration. Sole Proprietor registration (for those without an EIN) will not enable you to use additional numbers for texting.

Also, your sender registration is no longer linked to your phone number, and your deliverability rates will be impacted positively or negatively by your sender reputation.

You can control this based on your settings and how much you text/call. To control this, navigate to the "Company Billing" section and edit the "auto recharge with" and the "when balance is lower than" settings.

Yes . . . and we have made is so easy! Simply click on settings, then navigate to "Company Billing" and change your card on that screen. You can also change the auto recharge settings.

This has nothing to do with your monthly subscription. Paying for your texts/calls and paying for your monthly subscription are completely separate things. If you need to update the payment method for your monthly subscription you can CLICK HERE.